Billing Procedures

Mason County PUD No. 3 personnel read meters and generate bills each work day of the month. PUD 3 bills its customers on a monthly basis.

All bills are due 21 days from the bill date. Bills become delinquent 28 days from the bill date. If a customer has not paid their bill or made satisfactory payment arrangements within 28 days of the billing, the PUD will send the customer a past due notice and assess a late fee. The purpose of the notice is intended to inform the customer that failure to make a payment or satisfactory payment arrangements with seven (7) days may result in the disconnection of service without further notice.

If a customer is using the PUD's automatic bank card payment option, they will still receive their regular billing with a payment date of seven days from the bill date.

Customers have the option to receive paperless electronic bills in addition to or in lieu of their regular billing.

The late fee for residential accounts is $7.50. For commercial accounts the late fee is $7.50 or 1% of the total past due balance, whichever is greater.

 

© 2014 Mason County Public Utility District No. 3