Contact Us

By e-mail:

By mail at:

Mason County PUD No. 3
PO Box 2148 Shelton, Washington 98584

Or Mason County PUD No. 3
PO Box 395 Belfair, Washington 98528

Come visit us:

PUD 3 offices are open Monday through Friday from 8:00 a.m. to 5:00 p.m. at the following locations:

• Johns Prairie operations center (Shelton main offices), 2621 E Johns Prairie Road, Shelton | Map
• Customer Service, Johns Prairie operations center (Shelton main offices), 2621 E Johns Prairie Road, Shelton | Map
• Shelton Payment Center, 310 W. Cota Street | Map
• Engineering & Operations Office, Johns Prairie operations center (Shelton main offices), 2621 E Johns Prairie Road, Shelton | Map
• Telecommunications, Johns Prairie operations center (Shelton main offices), 2621 E Johns Prairie Road, Shelton | Map
• Belfair Office & Warehouse, 21341 E State Route 3, Belfair | Map

By phone:

Customer service representatives are available by phone during working hours to help you with questions about your bill, moving in or out, taking requests for tree trimming under power lines, reporting power outages and other utility services.

PUD 3's Customer Service office phone numbers.

• From Shelton: (360) 426-8255.
• From Elma to Shelton toll free: (360) 861-4247.
• From Belfair to Shelton toll free: (360) 275-6518.
• Belfair PUD 3 office: (360) 275-2833.

PUD 3's 24-hour answering service will take your after-hours calls for power outages.

• From Shelton: (360) 432-1533.
• From Elma to Shelton toll free: (360) 861-4247.
• From Belfair to Shelton toll free: (360) 275-6518.
• Belfair PUD 3 office: (360) 275-2833.

By fax:

• (360) 426-8547 to the Johns Prairie operations center (Shelton main offices).
• (360) 275-6674 to the Belfair Office and Warehouse.
• (360) 427-2828 to Shelton Customer Service, Johns Prairie operations center (main offices).
• (360) 432-3363 to Shelton Payment Center.
• (360) 426-3612 to the Shelton Service Engineering Offices, Johns Prairie operations center (main offices).
• (360) 426-6320 to the Shelton Engineering Offices, Johns Prairie operations center (main offices).
• (360) 539-1152 to the Purchasing Department, Johns Prairie operations center (main offices).

Public Records Request:

To make a public records request please see our Information Request Form.

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